For years, hotel revenue strategy has been shaped by one dominant metric: RevPAR. While it remains an important indicator of performance it can be increasingly limiting. Revenue is generated far […]
The post How real-time personalisation turns guest insight into revenue appeared first on Hotel Speak.
AI is happening, but we need to bridge the gap between concept and reality to avoid the hospitality sector being fraught with indecision and a lack of clear vision. During the […]
The post 2026 Is the year of MCP: What hoteliers need to know appeared first on Hotel Speak.
30-Second Executive Briefing The Failure Rate: In 2026, 60% of travel BPO programs fail because of “Specialization Dilution”—partnering with generalists who treat travel as a secondary vertical. Strategic Optimization: As […]
The post Travel Outsourcing Philippines: Why 60% of BPO Programs Fail – and How to Avoid It appeared first on Hotel Speak.
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