For decades, growth in hospitality has largely been defined by expansion of new markets, new properties, and new sources of demand. However, an increasing number of operators are recognizing that […]
The post Why University Markets Are Changing How Hospitality Operators Think About Growth appeared first on Hotel Speak.
It is late in the evening, and a family is planning their summer holiday. A few years ago, this moment would have been familiar to all of us in hospitality. […]
The post From Reviews to AI: Are Guests Still Listening to Each Other? appeared first on Hotel Speak.
Every AI-in-hospitality panel I sit through ends up in the same room: the lobby. Talking chatbots. Voice concierges. The robot that brings towels to 412. It makes for good demo […]
The post The Quiet AI: Where Hotels Actually See Returns Before the Guest Ever Notices appeared first on Hotel Speak.
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