There’s a version of the AI conversation that doesn’t serve hotel sales teams well. It’s the one where AI is framed as near-omniscient, predicting behaviour and anticipating decisions before intent […]
The post AI can’t read your mind, but it can fill the gaps for hotel sales appeared first on Hotel Speak.
A guest checks out after a perfect stay. Great room, friendly staff, smooth service. They genuinely mean it when they say “we’ll be back.” Two days later, they couldn’t tell […]
The post Why hotel guests forget their stay within 48 hours appeared first on Hotel Speak.
In ABTA’s Holiday Habits 2025-26 report it shines a light on the increasing usage of Artificial Intelligence (AI) in the travel sector. ABTA explains that the proportion of people using […]
The post Redefining the hotel guest experience: how AI can increase revenue appeared first on Hotel Speak.
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