A guest checks out after a perfect stay. Great room, friendly staff, smooth service. They genuinely mean it when they say “we’ll be back.” Two days later, they couldn’t tell […]
The post Why hotel guests forget their stay within 48 hours appeared first on Hotel Speak.
In ABTA’s Holiday Habits 2025-26 report it shines a light on the increasing usage of Artificial Intelligence (AI) in the travel sector. ABTA explains that the proportion of people using […]
The post Redefining the hotel guest experience: how AI can increase revenue appeared first on Hotel Speak.
For decades, RevPAR has been the metric that anchors hotel performance conversations. Simple to calculate, easy to benchmark, and widely understood across ownership, operations, and lending — it remains a […]
The post Returns beyond RevPAR: the hotel metrics owners should be watching now appeared first on Hotel Speak.
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